PROCESS
APPOINTMENT BOOKING
Appointments can be booked online through our website or over the phone.
Please provide at least 48 hours’ notice for cancellations or rescheduling.
CONSULTATION
All new clients are required to undergo a consultation before their first treatment. This can be scheduled separately or on the same day as your treatment, depending on availability.
The consultation is designed to assess your suitability for PMU, discuss your desired outcome, and explain the process and aftercare.
PRICING AND PAYMENT
Prices for each service are listed on our website and are subject to change. Any changes in pricing will be communicated in advance.
Full payment is due at the time of service. We accept cash, debit, and credit cards.
PRE TREATMENT REQUIREMENT
Please arrive with no makeup on your eyebrows.
Avoid alcohol, caffeine, and blood-thinning medications for 24 hours before your appointment to reduce bleeding.
Inform us of any skin conditions or allergies that may affect the procedure.
AFTERCARE
Understanding the healing process of your PMU eyebrows is crucial for proper care and achieving the best results. Below is a week-by-week guide, including the specific phases of healing.
Week 1: Immediate Aftercare and Initial Healing |
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Week 2: Flaking Continuation and Color Adjustments |
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Week 3: Inner Skin Healing |
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Week 4-8: Final Stages of Healing and Touch-Up Preparation |
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Phases of Healing |
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Health and Safety
We adhere to strict health and safety protocols to ensure the well-being of our clients and staff. All tools are sterilized, and new needles are used for each client.
Clients must disclose any medical conditions or medications that could affect the procedure.
Ineligibility for PMU Procedures
Under 18 Years Old | Minors are not eligible due to legal and safety reasons. |
Pregnant or Nursing | Due to potential risks to the baby or mother. |
Currently Sick | Including cold, flu, bacterial/viral infections, COVID-19, etc. |
High Blood Pressure | Uncontrolled or severe cases may affect healing. |
Diabetics | Especially those with uncontrolled diabetes, due to healing concerns. |
Allergic | To pigments, makeup, needles, or anesthetics. |
Transmittable Blood Conditions | Such as HIV, Hepatitis B, and C. |
Mitral Valve Disorder | Due to potential complications with anesthesia or healing. |
Recent Antibiotics | Taken in the past week, which may affect the body’s response. |
Epileptic | Due to the risk of triggering a seizure. |
Accutane Use | Within the past year, because of significant impacts on skin healing. |
Undergoing Chemotherapy | Due to compromised immune function and skin sensitivity. |
Heart Conditions/Pacemaker | Certain conditions and devices may pose risks. |
Prone to Keloids/Hypertrophic Scarring | PMU can exacerbate these conditions. |
Recent Botox/Fillers | In the brow area within the past 60 days, affecting outcomes. |
Recent Chemical Peel | Within the past 14 days, due to skin sensitivity and healing. |
Bleeding Disorders | Such as hemophilia, affecting the procedure and healing. |
Recent Use of Certain Skin Treatments | No Retinol/Retin-A, glycolic acid, AHA’s/BHA’s on or around brows 30 days prior to the appointment. |
Privacy
* Client privacy and confidentiality are paramount. Personal information and treatment records are securely stored and will not be shared without your consent.
Feedback and Complaints
* We strive for excellence in every aspect of our service. If you have feedback or concerns about your experience, please contact us directly so we can address them promptly.
Changes to Policies
* Prosper Brows reserves the right to change these policies at any time. Any significant changes will be communicated to our clients through our website or direct communication.
* Thank you for choosing Prosper Brows for your PMU eyebrow needs. We look forward to serving you and enhancing your natural beauty.